Private Pay Rate:

$175 for initial intake session, $150 / 50-minute, follow up individual session. Accepted Payments: All major credit cards, HSA cards, and FSA cards. Payment is due at the end of each session.

Out of Network Billing:

If Life Chats does not accept your insurance, please verify whether you are eligible for out of network benefits through your carrier. If you receive Out of Network (OON) benefits from your insurance coverage, we can offer a receipt with appropriate details for you to request reimbursement from your insurance carrier.

Good Faith Estimate Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Texas Client Rights and Consumer Information

Texas Behavioral Health Executive Council (BHEC) – Consumer Notice
In accordance with House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.

Consumer Rights

Consumers have the right to:

• Request access to their health care records from the licensee

• Contact the Texas Behavioral Health Executive Council (BHEC)

• File a consumer complaint with the Office of the Attorney General’s Consumer Protection Division

Requesting Health Care Records

Consumers may request access to their health care records maintained by this practice.

To request health care records:

• Submit a written request to: Ashley Rogers, LCSW-S

• Requests may be submitted by email via: ashley@lifechatstherapy.com

• Requests must include sufficient information to verify the identity of the requester and to identify the records requested.

• Requests are processed in accordance with applicable state and federal law.

• Fees may apply as permitted by law.

For questions regarding record requests, contact: ashley@lifechatstherapy.com

Contact the Texas Behavioral Health Executive Council (BHEC)

Consumers may contact the Texas Behavioral Health Executive Council regarding licensed behavioral health providers.

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov/

Please submit inquiries through the Council’s Contact Us webpage to ensure proper routing and timely response.

Filing a Consumer Complaint

Consumers may file a complaint with the Office of the Texas Attorney General Consumer Protection Division.

To file a complaint, visit:
https://www.texasattorneygeneral.gov/consumer-protection

The Attorney General’s office provides instructions and online forms for submitting consumer complaints.

Compliance Statement

This notice is provided in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.